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We at Kanguru Solutions (www.kanguru.com) take our responsibility to protect the privacy and confidentiality of consumer information very seriously. We created this privacy statement [“Statement”] In order to demonstrate our commitment to customer privacy. We care about maintaining our customers’ [“you” or “your”] trust and confidence. Because we gather important information from you, we have established this Statement as a means to communicate our information gathering practices. If you have questions or concerns regarding this statement, you should first contact webmaster@kanguru.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact Kanguru directly at 508-376-4245, ATTN: Marketing Manager We reserve the right to change this Statement as needs arise. If we decide to change our privacy statement, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our homepage.
In order to purchase from our online store, you will be asked to create and/or login to your account. Basic billing and shipping information will be required here (Name, address, phone number, etc). This information is not sold or provided to any other 3rd party company at any time and is simply used to expedite processing of online orders.
Kanguru’s online shopping site is not set up to allow cookies. We do not track activity from customers using our Ecommerce site.
The personal information we collect is necessary for us to better serve you. We do not disclose or share with third parties any personally identifiable information collected through our web site. All financial and billing information that we collect through our web site is used solely to check the qualifications of prospective customers for pending transactions placed on the website. Kanguru Solutions uses a third-party intermediary to manage the credit card processing. This intermediary is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Any hard copies of sales orders with customer information is shredded in accordance with internal policy once order has shipped. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We will send you strictly service-related announcements when you order online. You will automatically receive information from us regarding your order, whether it’s in back-order or when it has been shipped-out. You will also receive email confirmation when you order through the phone. Generally, you may not opt-out of these communications, which are not promotional in nature.
We protect your personal information. We restrict access about them to those employees who need to know the information to provide a better service. We also provide unique usernames and passwords that must be entered each time a customer logs in. These safeguards help prevent unauthorized access and maintain data accuracy. The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at webmaster@kanguru.com
If your personally identifiable information changes you may correct or update your account by accessing our website under the account management area. If you no longer desire our service, you may delete or deactivate your account by emailing our webmaster (webmaster@kanguru.com) or by contacting us by telephone or postal mail at the contact information listed below.
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