Missing DVD Decoders for Windows 7 Netbooks

My netbook running Windows 7 will not play DVD movies. It gives me an error message saying that I am missing the necessary DVD decoders.

Check which version of Windows 7 came with your netbook. Most netbooks come pre-installed with Windows 7 Starter Edition. Windows 7 Starter does not support DVD playback. You will need to upgrade your OS to Windows 7 Home Premium Edition in order to enable DVD playback through Windows Media Player.

As an alternative to paying $80 to upgrade your version of Windows, you can download a free 3rd party media player like VLC Media Player which comes with the necessary DVD decoders already installed. Kanguru does not provide support for and is not affiliated in any way with VLC Media Player.

If this does not help resolve your issue, please contact Kanguru Solutions Technical Support at 508-376-4245.