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Can't access DVD Duplicator's internal hard drive

Updated on Feb 24, 2026

When trying to make duplications, why can't I access the duplicator's internal hard drive?

Before trying to access the internal hard drive from the duplicator, make sure that the USB Connection setting is set to Off. You will not be able to access the internal hard drive from the duplicator while the USB Connection setting is On.

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* iStorage/Kanguru defines a gigabyte (1 GB) = 1,000,000,000 bytes. Storage capacities may vary depending on operating system. The actual capacity reported by systems like Windows is often lower. In Windows operating systems, an xx GB [e.g., 16 GB] flash drive has a minimum reported capacity of xx GB [e.g., 14.4 GB]. Product storage capacity is also used for device formatting and internal functions. For additional information, see www.kanguru.com/pages/understanding-flash-drive-storage-capacity.

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Can't access DVD Duplicator's internal hard drive

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