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General Information 0
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Release Notes 10
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Announcements 1
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Knowledge Base 0
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Optical Duplicators Knowledge Base 69
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Kanguru Defender Secure Devices Knowledge Base 48
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Kanguru Hosted Knowledge Base 89
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Mobile Workspace Flash Drive Knowledge Base 5
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PCIe Host Adapter Knowledge Base 1
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Presenter Mouse Knowledge Base 1
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ExpressCard Knowledge Base 1
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MP3 Players Knowledge Base 3
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Media Cards and Readers Knowledge Base 2
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Solid State Drives Knowledge Base 4
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Optical Drives Knowledge Base 13
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Hard Drives Knowledge Base 11
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USB Duplicators Knowledge Base 50
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Basic USB Flash Drives Knowledge Base 4
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Hard Drive Duplicators Knowledge Base 92
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KRMC On-Premise Knowledge Base 7
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Kanguru Self Encrypting Drives (SEDs) Knowledge Base 4
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NVMe Duplicator Knowledge Base 49
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7-Target, 15-Target, 23-Target Pro SATA Duplicator Knowledge Base 135
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Product Manuals 0
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MP3 Players 1
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Windows To Go Drives 1
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Accessories 5
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Media Card Readers and Storage 2
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Hard Drives & Solid State Drives 6
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Standard Flash Drives 7
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USB Duplicators 6
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Optical Drives 4
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NVMe, SSD, HDD Duplicators 12
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Optical Duplicators 3
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KRMC Hosted 4
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KRMC On-Premise 1
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Defender Secure Drives 20
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SED30 and SED300 1
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Software Downloads and Updaters 0
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Kanguru Self Encrypting Drives (SEDs) 1
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Defender Client Updates 7
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Duplicator Firmware 10
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Legacy Defender Client Updates 10
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Legacy On-Premise Defender Client Updates 8
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Kanguru Tech Support 2
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KRMC Hosted Tools 2
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Duplicator Programs 7
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Universal Kanguru Local Administrator (UKLA) 1
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KRMC Enterprise 8 3
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KRMC On-Premise 9 3
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On-Premise Defender Client Updates 6
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Warranty and Returns 0
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Product Warranty Information 1
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Return Material Authorization (RMA) Services 1
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Kanguru Warranty Overview 1
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Hard Drives Knowledge Base
11 Docs
Cobian Backup 9 Support
Please visit http://www.cobiansoft.com/forum/ for support with your Cobian Backup 9 Software.Note: Kanguru does not provide technical support for the Cobian Bac...
Expanding a Single Volume Beyond 2TB
How do I get my computer to recognize single volume that is larger than 2TB?If you installed two HDDs in the a QSX enclosure that when combined have a capacity...
External hard drive is detected as Read-only on Mac OS X
After connecting a Kanguru hard drive to a Mac computer, the device is being recognized as read-only and files cannot be copied to it. If Mac OS X is recognizi...
FAT32 File System Limitations
FAT32 File System LimitationsKanguru thumb drives and hard drives came pre-formatted in FAT32 file system until 2018. FAT32 is compatible with most operating sy...
Formatting the Kanguru UltraLock using Linux OS
Due to an incompatibility with the Disks application on certain Linux distributions, the Kanguru UltraLock should be partitioned using the built-in tool fdisk N...
Formatting Your Hard Drive
Formatting Instructions for Your Kanguru DriveThe following instructions are for formatting of our hard drive/flash memory based products. In most cases, you wo...
Hard Drive is Showing Wrong Capacity
When viewing my device on a computer, the capacity displayed does not match the capacity advertised.Often when you purchase a drive, the capacity displayed by t...
Hard Drive not Detected by Windows Server 2000
Please make sure that you have Windows Server 2000 Service Pack 4 installed. Service Pack 4 provides necessary updates for the Windows mass storage device drive...
LED Indication Light QSX Information
What do the blinking LED indicator lights on my QSX mean? Blinking LED's give you an indication of the drive health of the hard drives installed in the QSX. Bel...
Partitioning Your Kanguru Hard Drive
Creating a Partition on Your Kanguru DriveThe following instructions are for creating partitions on any of our hard drive/flash memory based products. In most c...
Verifying your RAID partition
I just set my QSX to RAID1 mode. How do I verify that the RAID partition is built correctly?After you change the dip switches you will need to hit the reset but...