Optical Duplicators Knowledge Base

69 Docs

1 to 1 Kanguru DVD Duplicator showing error message, "No Writers Enabled"

Last Updated: 12th February, 2026

My 1 to 1 Kanguru DVD Duplicator is showing the following error message, "No Writers Enabled".Please check that the USB Connection setting is not turned On. Whi...

Abnormal Duplicator Behavior

Last Updated: 12th February, 2026

My Kanguru Duplicator is not operating consistently.Inconsistent behavior by your Kanguru Duplicator is often caused by poor power supply. Power surges or brown...

Accessing the duplicator's internal hard drive

Last Updated: 12th February, 2026

When trying to access the DVD Duplicator's internal hard drive through a computer, the computer does not recognize the hard drive's file systemNot being able to...

Can't access DVD Duplicator's internal hard drive

Last Updated: 12th February, 2026

When trying to make duplications, why can't I access the duplicator's internal hard drive?Before trying to access the internal hard drive from the duplicator, m...

Duplication fails with error code 162

Last Updated: 12th February, 2026

My Kanguru DVD Duplicator fails to duplicate. After the duplicator errors out, I can tap the UP button and it displays "Error Code 162".Error code 162 refers to...

Kanguru CD /DVD/Blu-ray Duplicator Error Messages Defined

Last Updated: 12th February, 2026

Kanguru CD / DVD / Blu-ray Duplicator Error Message DefinitionsLOAD DISC DATA FAILED - Loading source failedUSR STOP FD - User interrupted the operationSOURCE R...

Kanguru CD/DVD/Blu-ray Duplicator FAQ

Last Updated: 12th February, 2026

Kanguru CD/DVD/Blu-ray Duplicator FAQQ1: Can I directly copy an entertainment title on DVD?A1: No. Copyrighted material with copy protection cannot be duplicate...

Kanguru CD/DVD/Blu-ray Duplicator LCD does not turn on

Last Updated: 12th February, 2026

When I power on my Kanguru CD/DVD/Blu-ray Duplicator, the LCD display does not turn on.If the LCD screen does not turn on when you power on the unit, check to m...

Kanguru CD/DVD/Blu-ray Duplicator Source Failure

Last Updated: 12th February, 2026

My Kanguru CD/DVD/Blu-ray Duplicator is returning Source Failures.If your duplicator is returning source failures, check to make sure that the duplicator is not...

LightScribe Mac OS X compatibility issues

Last Updated: 12th February, 2026

The LightScribe software provided with your Kanguru Duplicator is only compatible with Windows operating systems. If you are running Mac OS X 10.3 or later, you...

Long time to create .LSI file

Last Updated: 12th February, 2026

It takes a long time when I'm burning a LightScribe design to an .lsi file Please uninstall and reinstall the LightScribe Template Labeler software. When you re...

MCode Mixed Error message with Valueline TY DVD-R media

Last Updated: 12th February, 2026

I'm using Valueline Taiyo Yuden DVD-R media, and prior to duplication I keep receiving an MCode Mixed error messageValueline Taiyo Yuden DVD-R media can have a...

Mix Audio Tracks Using Hard Drive

Last Updated: 12th February, 2026

By mixing an audio CD through the hard drive, all the tracks you select from the audio CD will be transferred to the hard drive. Once you’ve completed you...

Optical Duplicator Advanced Menu

Last Updated: 12th February, 2026

The Advanced Setup menu contains advanced settings that allow you to view and modify how the Kanguru Duplicator operates. The original settings are already conf...

Optical Duplicator Auto Copy

Last Updated: 12th February, 2026

This Auto Copy function allows the system to operate the disc-to-disc copy function without any user inputs for ease of operation. Note: While in the Main Men...

Optical Duplicator Auto Quick Compare

Last Updated: 12th February, 2026

The Auto Quick Compare setting makes the compare process much faster by comparing partial data instead of entire disc content. This setting is Off by default....

Optical Duplicator Auto Start

Last Updated: 12th February, 2026

The Auto Start setting allows you to choose if the duplicator should start any function that is currently selected when any media is detected, all drives contai...

Optical Duplicator Boot Password

Last Updated: 12th February, 2026

A Bootup Password can be created in order to prevent unauthorized users from operating the Duplicator. The Bootup Password function allows you to create, modify...

Optical Duplicator Button Sound

Last Updated: 12th February, 2026

The Button Sound setting allows you to choose whether or not you hear an audible beep signal when a button is pressed or when a task has been completed. You can...

Optical Duplicator Changing the Bootup Password

Last Updated: 12th February, 2026

1. From the Advanced Setup menu, press the UP or DOWN button to navigate to Bootup Password. Press the ENT button to enter the Bootup Password menu....

Optical Duplicator Compare

Last Updated: 12th February, 2026

The Compare function will perform a bit-by-bit comparison between your master disc (or master image on the hard drive) and all the copies. The reason for perfor...

Optical Duplicator Copy

Last Updated: 12th February, 2026

The Copy process will copy your master disc onto a single or multiple blank discs simultaneously. Due to its simultaneous nature, a master disc in good conditio...

Optical Duplicator Copy and Compare Mode

Last Updated: 12th February, 2026

This Copy & Compare function combines the Copy function and the Compare function. When selected a Copy process will begin, and after the Copy process has comple...

Optical Duplicator Copy Using Hard Drive

Last Updated: 12th February, 2026

Using the hard drive as the master copy source is the best way to make copies. Since you won’t need to occupy the Reader drive with a master disc, you wil...

Optical Duplicator CopyConnect

Last Updated: 12th February, 2026

Like the Kanguru Media Manager, the CopyConnect software needs to be installed on your Mac in order for it to recognize the Kanguru Duplicator’s hard driv...

Optical Duplicator Creating a Bootup Password

Last Updated: 12th February, 2026

1. From the Advanced Setup menu, press the UP or DOWN button to navigate to Bootup Password. Press the ENT button to enter the Bootup Password menu....

Optical Duplicator Daisy Chain

Last Updated: 12th February, 2026

Kanguru Daisy Chain DVD Duplicator Quick Start Guide Models: DC-DVDDUPE-S15 Kanguru Daisy Chain DVD Duplicators can operate individually as standalone systems....

Optical Duplicator Delete Partition

Last Updated: 12th February, 2026

The Delete Partition function allows you to delete an existing image/partition on the hard drive. 1. From the Hard Drive Setup menu, press the UP or DO...

Optical Duplicator Device Info

Last Updated: 12th February, 2026

The Device Info function allows you to view information pertaining to the devices built into your system, such as the disc drives or a hard drive. This informat...

Optical Duplicator Disable Drives

Last Updated: 12th February, 2026

The Disable Drives setting allows you to disable a specific Writer drive. This is useful when a drive is producing copies with a high rate of failure or if a dr...

Optical Duplicator Disc Info

Last Updated: 12th February, 2026

The Disc Info function allows you to view and identify the information encoded within your media. The Disc Info function provides you with information about a d...

Optical Duplicator Duplication Mode (Hard Drive Models Only)

Last Updated: 12th February, 2026

The Duplication Mode setting is for Kanguru Duplicator systems with a hard drive installed. If you purchased a Kanguru Duplicator with a hard drive installed, t...

Optical Duplicator DVD+R High Compatibility Mode

Last Updated: 12th February, 2026

The DVD+R High Compatibility Mode setting allows you to turn the DVD+R Compatibility Mode function On or Off. Turning this function On increases the compatibili...

Optical Duplicator Erase

Last Updated: 12th February, 2026

The Erase function allows you to erase RW media. Once erased, the RW disc can be used again as blank media. You have two options for erasing rewriteable discs:...

Optical Duplicator Error Codes

Last Updated: 12th February, 2026

Error code Meaning How to Fix 16 Hard drive write error If a hard drive format does not correct the issue then the drive will need to be replaced. 32 Ret...

Optical Duplicator External Connection

Last Updated: 12th February, 2026

The External Connection setting allows you to turn the USB port (or Ethernet port on Network models) on the back of the Kanguru Duplicator On or Off. When turne...

Optical Duplicator Format Hard Drive

Last Updated: 12th February, 2026

The Format Hard Drive function allows you to re-format the internal hard drive. WARNING! During the formatting process, all of the data stored on the hard drive...

Optical Duplicator Hard Drive Setup

Last Updated: 12th February, 2026

If you purchased a Kanguru Duplicator with a hard drive, the Hard Drive Setup menu will allow you to manage your hard drive as well as any images and partitions...

Optical Duplicator ISRC

Last Updated: 12th February, 2026

The ISRC setting allows you to turn the ISRC function On or Off. Turning On ISRC allows the system to copy the ISRC information from an audio CD. ISRC (Internat...

Optical Duplicator Job Counter

Last Updated: 12th February, 2026

The Job Counter setting allows you to configure whether or not the system will allow you to set a job counter for each job. You can turn the Job Counter On or O...

Optical Duplicator Language

Last Updated: 12th February, 2026

The Language setting allows you select which language your system displays. The available languages are: English, Spanish, Japanese, French, Italian, Portuguese...

Optical Duplicator Load Defaults

Last Updated: 12th February, 2026

The Load Defaults function will allow you to reset all of the system’s settings back to the original, factory default settings. You can perform this funct...

Optical Duplicator Load Partition

Last Updated: 12th February, 2026

The Load Partition function will guide you through loading an image of a Master disc into one of the hard drive partitions. 1. From the Hard Drive Setup...

Optical Duplicator Max Audio, VCD & CDG Speed

Last Updated: 12th February, 2026

The Max Audio, VCD & CDG Speed setting allows you to adjust the maximum duplication speed for Audio and Video CDs. Audio CDs and video CDs do not have internal...

Optical Duplicator Media Manager

Last Updated: 12th February, 2026

The Kanguru Media Manager needs to be installed in order for your computer to recognize the Kanguru Duplicator’s hard drive through the USB connection (or...

Optical Duplicator Mix Audio Tracks

Last Updated: 12th February, 2026

The Mix Audio Tracks function will guide you through creating a mixed audio CD that contains various tracks from different audio CDs. You can mix audio tracks d...

Optical Duplicator Network Center

Last Updated: 12th February, 2026

The Kanguru Duplicator Network Center software needs to be installed on a PC in order to be able to access the duplicator’s internal hard drive through yo...

Optical Duplicator Network Center Troubleshooting

Last Updated: 12th February, 2026

Symptom Problem Solution The Duplicator Network Center Software won’t detect the Network Duplicator. The Duplicator’s Network Module is pre-con...

Optical Duplicator Overburn

Last Updated: 12th February, 2026

Overburn is the process of recording data past the normal size limit. Many disc manufacturers extend the recordable area on a disc, leaving a small margin of ex...

Optical Duplicator Partition Info

Last Updated: 12th February, 2026

The Partition Info function allows you to view additional information for all existing partitions/images stored on the hard drive. This information includes dis...

Optical Duplicator Read Error Skip

Last Updated: 12th February, 2026

The Read Error Skip setting allows you to enable the system to skip any read errors it encounters during a Copy process. Normally when the system encounters a r...

Optical Duplicator Removing the Bootup Password

Last Updated: 12th February, 2026

1. From the Advanced Setup menu, press the UP or DOWN button to navigate to Bootup Password. Press the ENT button to enter the Bootup Password menu....

Optical Duplicator Rename Partition

Last Updated: 12th February, 2026

The Rename Partition function allows you to rename an existing partition/image on the hard drive. 1. From the Hard Drive Setup menu, press the UP or DOWN...

Optical Duplicator Select Burn Speed

Last Updated: 12th February, 2026

The Select Burn Speed setting allows you to adjust the duplication speed for various duplication job types. The Burn Speed is set to Max (the optimal speed for...

Optical Duplicator Select Loading Drive (Hard Drive Models Only)

Last Updated: 12th February, 2026

The Select Loading Drive setting allows you to choose which disc drive you want to use as the Loading drive. The Loading drive is the drive used to load an imag...

Optical Duplicator Select Partition

Last Updated: 12th February, 2026

The Select Partition setting allows you to select a partition/image to be used as the default partition. 1. From the Hard Drive Setup menu, press the UP...

Optical Duplicator Select Source

Last Updated: 12th February, 2026

This Select Source function will allow you to select which disc drive (or hard drive if you purchased a hard drive model) will be used as the Source/Reader driv...

Optical Duplicator Setup Menu

Last Updated: 12th February, 2026

The Setup Menu contains settings that will allow you to modify how the Kanguru Duplicator operates. The original settings are already configured for optimal per...

Optical Duplicator Software

Last Updated: 12th February, 2026

The Blu-ray and DVD duplicators are fully standalone by default however our duplicators with internal hard drives do have the optional ability to be accessed vi...

Optical Duplicator Startup Menu Item

Last Updated: 12th February, 2026

The Startup Menu Item setting allows you to choose which menu you would like to see first when you turn on the system. You can select Copy, Compare, Copy & Comp...

Optical Duplicator Statement of Volatility

Last Updated: 12th February, 2026

Statement of Volatility for the Kanguru Optical (DVD and Bluray) Duplicators SoV Optical Duplicator.pdf

Optical Duplicator System Counter (Hard Drive Models Only)

Last Updated: 12th February, 2026

The System Counter function keeps a record of the number of Copy operations were performed, how many passed, how many failed as well as the total operating time...

Optical Duplicator System Info

Last Updated: 12th February, 2026

The System Info function allows you to view information pertaining to your Kanguru Duplicator system. This information is useful when troubleshooting with a tec...

Optical Duplicator Test

Last Updated: 12th February, 2026

The Test function will perform a simulation of the copy process. During this simulation process the Duplicator will test that the master source and target discs...

Optical Duplicator Test and Copy

Last Updated: 12th February, 2026

The Test & Copy function combines the Test function and the Copy function. The Test & Copy function will simulate the testing process and once the discs pass th...

Optical Duplicator Troubleshooting

Last Updated: 12th February, 2026

No display on the LCD or the unit does not operate when the power is on. √ Check that the power cable is securely connected at both ends and that your...

Optical Duplicator with Internal Hard Drives

Last Updated: 12th February, 2026

Duplicators that contain internal hard drives have more options available to them as these devices have the ability to store images in form of ISO files for lat...

Optical Duplicator Writing Method

Last Updated: 12th February, 2026

The Writing Mode setting allows you to select the writing method. The default setting is Disc at once. There are two Writing Mode settings: √ Disc at Onc...

What brands of media are compatible for use with the Kanguru DVD Duplicator?

Last Updated: 12th February, 2026

Kanguru Solutions recommends the following brands of DVD media: DVD+R Verbatim/Mitsubishi Chemical, Sony, Taiyo Yuden, Ricoh, Philips DVD+RW Verbatim/Mitsubish...