If you are connecting a 2.5" bus-powered USB external hard drive to your USB duplicator, the duplicator is unable to provide adequate power through a single USB...

Can I use the Kanguru Duplicator's Disk Wipe function to securely erase the data off of my SSDs or flash drives?A recent study finds that approved methods for s...

When I try to run the USB CopyPro software, I receive the following error message, "Microsoft .NET Framework Unhandled exception has occurred in your applicatio...

Error Codes Error Message Description Recommended Solution 201 Bad Master The Copy process failed due to a read error which occurred on the Source device....

The Main Menu is the navigation screen that you first see after your device has completely booted. Copy The Copy function copies the data from a USB storage...

The Async Copy function copies the data from a USB storage device to one or more Target devices in an asynchronous operation, meaning Target devices can be remo...

The Compare function is used to verify the accuracy of the data duplicated on your Target devices. The Compare process checks the data on the Target devices and...

The Copy function copies the data from a USB storage device to one or more Target devices in a synchronous operation, meaning that all Target devices are connec...

The Copy and Compare function combine both the Copy function and the Compare function into one convenient process. The function will first run the Copy process...

Copy Mode allows you to select which of the two modes will occur be utilized for Copy, Async Copy, Compare, and Copy and Compare. The Copy Mode options are a...

The Erase function allows you to wipe the data from any Target drive(s) connected to the duplicator at that time. Note: Drives connected to the Source Port are...

The Format function allows you to format connected Target drives in FAT16, FAT32, or exFAT. Note: Drives connected to the Source Port are not formatted. The...

The Kanguru USB Duplicators contain a shutdown function. This function will save any system settings that have been configured since the device was last powered...

The Kanguru U2D2 Duplicators allow for the ability to restrict access to the device to only specific users. This feature is disabled by default. Prior to activ...

Allows you to create additional user accounts. Each user has individual settings. During this process, there are prompts to enter a new user name (up to 8 alpha...

Delete Users provides the ability to delete an existing user account. During this process, there is a prompt to select the existing account to be removed. Note:...

Edit User Info allows you to edit the user name and password details for an existing user account. Note: User account “Admin” is the administrativ...

Password on Bootup allows you to restrict access to the duplicator and its functions. There are two options for Password on Bootup: Yes After the device comp...

View User allows you to view the user names of all users on the duplicator at that time. To access View User: 1. Power on the duplicator. 2. After the duplica...

The Kanguru USB Duplicator is provided with several duplication modes for your convenience. Brief Copy Brief Copy performs actions only the sectors that co...

The Kanguru USB Duplicator’s asynchronous process allows you to add and remove Target USB devices as they are completed, without having to wait for the cu...

Brief Copy performs actions only the sectors that contain data and skips any blank sectors (including information hidden in sub channels). This mode is commonly...

Full mode performs operations sector by sector from the Source to the Target. This mode is commonly the slowest mode and it supports all major file system forma...

The Kanguru USB Duplicator’s synchronous process allows you to copy data from a Source USB to all Target USB devices connected to the duplicator at the sa...

The Setup menu contains additional settings that allow you to view and modify certain features on the duplicator or media connected to it. Language Allows...

The Kanguru USB Duplicator’s asynchronous process allows you to add and remove Target USB devices as they are completed, without having to wait for the cu...

Auto Start allows you to define the amount of time the duplicator will wait for additional USB devices to be connected to the device after a duplicator function...

The Kanguru USB Duplicators are provided with an audible beep sound whenever there is a button press or if a task has been completed. This feature is able to b...

When enabled, Port #2 is assigned as the dedicated source port for Compare ONLY. Port #1 is still the source port for Copy and Port #2 is the source port for Co...

When enabled, the duplicator will run an Erase (Quick, Raw, or Secure) on Target devices before copying. Normally the duplicator would simply overwrite the exis...

The Kanguru USB duplicator has the ability to support different languages that can be changed on the fly by using the language setting in the Setup Menu. The...

Min. Copy Speed is designed to verify the blank target USB drives are able to reach a minimum write speed. If the media is unable to meet the minimum write spe...

This will allow the system to show a warning message if the total # of ports available are less than the preset. By default, the preset is auto-detect. However,...

Read Error Skip allows you to configure the number of times the system will skip over sectors when it encounters a read error when reading from the USB in the S...

Not all storage devices have identical storage capacity, even when the capacity shown is identical. Normally, the capacity of your Target drives is required to...

The Kanguru USB duplicators have the ability to change what the first option a user will see when they power on the duplicator. The setting Startup Menu allows...

Write Error Skip allows you to configure the number of times the system will skip over sectors when it encounters a write error when copying to Target devices....

Symptom Possible Cause Recommended Solution There is no display on the LCD or the unit doesn’t power on. The internal power switch is set to off. Che...

The Utilities menu contains additional settings that allow you to view and modify certain features on the duplicator or media connected to it. Device Info...

The option Calculate Checksum allows you to see the CRC64 checksum value for the drive connected to the Source port on the duplicator. To Calculate the Checks...

Device Info will display general information regarding the USB devices connected to the duplicator that time. You can use the Up and Down buttons to navigate th...

The Load Default function will reset all of the settings back to their original manufacturer’s default configuration. This is a common item to use if your...

The option Measure Speed scans any USB devices connected to the duplicator and then displays the reported capacity and Read/Write speeds. You can use the Up and...

For troubleshooting purposes, sometimes Kanguru will request a log be provided to us. Output Log to File will save a digital log file of the actions performed b...

The Rebuild Source function will write to any unwritten sectors on the drive connected to the Source port. Some USB flash drives may contain sectors which have...

The Save function will save all of the settings within Utilities that were modified since the last time the duplicator booted-up. To access the Save function:...

System Info displays information regarding the duplicator’s hardware and firmware version. To access System Info: 1. Power on the duplicator. 2. After t...

The Kanguru U2D2 USB duplicators provide for the ability to update the firmware on the duplicator. Firmware updates are important as they provide bug mitigatio...

The Verify Source function will scan the USB device connected to the Source port and verify the device’s readability. To verify the source drive: 1. Pow...

Statement of Volatility for the following Kanguru Duplicator models: 7-Target USB Duplicator: U2D2-7 15-Target USB Duplicator: U2D2-15 23-Target USB Dupli...