My Kanguru Duplicator is not operating consistently.Inconsistent behavior by your Kanguru Duplicator is often caused by poor power supply. Power surges or brown...

Can I make a backup copy the Storage Center drive using KCLONE-5HD-SATA or KCLONE-14HD-SATA?A Storage Center drive can be duplicated for backup purposes. To mak...

Am I able to clone a Storage Center drive using my Kanguru Clone Duplicator? Certain Kanguru Clone HDD Duplicators models support Storage Center drives. Storage...

How do I successfully duplicate a drive with Windows 7 installed? The duplication process completes without any errors but when the duplicate drive is installed...

Place the Kanguru Clone Tower Duplicator where there is proper ventilation. Avoid using the Kanguru Clone in environments with high temperatures. Before pluggi...

Before performing a duplication, take a moment to define the SET COPY and SET COMPARE options under the Setup Menu. These options will tell the duplicator how t...

IMPORTANT! Insert all Source and Target hard drives before you execute a Copy operation. Additionally, DO NOT remove any drives while duplication is in process....

When a drive fails duplication, an error code can be generated. The Error Code List can give you some information to help you understand any problems that occur...

Question Answer Do all Target hard drives have to be the same capacity? Same Brand? If you select Disk copy or Brief copy, the Target hard drives must have...

The Kanguru Clone is a high speed, stand-alone SATA hard drive duplicator that can make up to 5 or 11 hard drive clones simultaneously (depending on model). The...

The Main Copy Menu is the navigation screen that you first see after your device has completely booted. Brief Brief mode performs actions only the sectors th...

Brief mode performs actions only the sectors that contain data and skips any blank sectors (including information hidden in sub channels). This mode is commonly...

Full mode performs operations sector by sector from the Source to the Target. This mode is commonly the slowest mode and it supports all major file system form...

The ERASE operation deletes all information on any connected Target hard drives by writing zeros into every sector of the hard drive, sector by sector. You can...

RESIZE mode is used to create duplications of a Source drive that is smaller in capacity than the Target drives. The Resize mode only allows for copying from...

VERIFY will check all connected hard drives and determine whether they are readable. The verification operation checks any connected Target hard drives and veri...

For more information on the Kanguru Hard Drive Tower Duplicator, please refer to the User Manual located at HERE.

Inserting hard Drives The Kanguru Clone Tower Duplicator features a simple, tool-less rack design that makes connecting your SATA hard drives quick and easy....

The SETUP MENU provides you with options and operations for the user. To enter the Setup Menu: Power on the duplicator. From the Main Copy Menu press the Up o...

If you are experiencing issues when running Brief Copy, you can disable the BRIEF IMMEDIATE function which may improve the chance of a successful duplication....

The Kanguru Duplicators are provided with an audible beep sound whenever there is a button press or if a task has been completed. This feature is able to be en...

The BURN IN function allows the system to perform a Copy, Compare, Verify or Erase function continuously to stress test for endurance, reliability and stability...

CMD TIMEOUT allows you to set the number of commands the duplicator will send to a non-responsive drive. If the duplicator experiences any issues when attemptin...

A Device Configuration Overlay (DCO), is a partition on the hard drive that is not normally visible to an operating system. The DCO can report to the system tha...

DEVICE INFO allows you to view information about any hard drives currently connected to the duplicator. To view Device Information: 1. Power on the duplicator...

The HDD WIPE option allows you to enable or disable HDD Wipe operation. When enabled, the ERASE operation in the Main Copy Menu will change to WIPE. The HDD Wip...

The Host Protected Area (HPA), sometimes referred to as the Hidden Protected Area, is a partition on the hard drive that is not normally visible to an operating...

The Kanguru Duplicator has a built-in capacity check function which will check the capacity of the Source hard drive and the Target hard drive(s) during Disk or...

The OPTIMIZE LOG TABLE option can be enabled to help improve Brief Copy performance when duplicating Linux drives by building a more extensive data map prior to...

The SET COMPARE option allows you to enable or disable the Compare operation. For information on how to alter this, please refer to Defining Copy and/or Compare...

The SET COPY option allows you to enable or disable the Copy operation. For information on how to alter this, please refer to Defining Copy and/or Compare....

SET TO DEFAULT allows you to restore all settings back to their factory default values. To reset your duplicator to its original default configuration: 1. Pow...

The SET WRITE PATTERN setting is used to define the data that you want written to all sectors of your drives during a Disk Erase operation. The Write Pattern ca...

The SHOW EXE TIME option allows you to enable or disable whether the total execution time for an operation is displayed on the LCD screen. The total execution t...

The SKIP READ ERROR option allows you to enable or disable error skipping during Disk, Brief, and Resize modes. Disabled When an error is detected while re...

SYSTEM INFO allows you to view information regarding your duplicator’s firmware version and build number. To view the System Information: 1. Power on th...

TOTAL COPY COUNT keeps track of the total number of successful and unsuccessful duplications produced by the system. This is a running count that includes all c...

TRAN. SIZE setting allows you define the data transfer block size for each ATA command. Generally, larger transfer block sizes are better for duplication purpos...

The Update Firmware function allows you to upgrade your Kanguru Hard Drive Duplicator to the latest firmware version. To update your firmware: 1. Contact Kangur...

Problem Possible Cause Solution The Kanguru Clone will not start or there is no display on the LCD screen. The power cable is damaged or not connected secu...

Kanguru Solutions designed the Kanguru Clone’s menu system with the professional in mind. The menu system is fast, responsive, and easy to navigate. This...

I'm receiving an error whenever I attempt to make copies using SSD hard drivesIf you are receiving errors while making copies of SSD hard drives, manually chang...

Statement of Volatility for the following Kanguru Duplicator models: KanguruClone HD SATA - KCLONE-xHD-SATA KanguruClone Tower - KCLONE-xHD-TWR MobileClone -...

If your duplicator is failing when attempting to duplicate a Master disks containing a Windows 10 operating system, please contact Kanguru Solutions tech suppor...

Duplicated hard drives with Windows 8 operating system are completing duplication successfully but they will not boot once installed Make sure that the original...

My KanguruClone HD is returning a "S MAX" error message.The KanguruClone HD will return a "S MAX" error when the HDD is reporting the wrong capacity to the cont...

When attempting to clone, my KanguruClone HD returns a "Dev Begin Closing" error message.If your KanguruClone HD returns a "Dev Begin Closing" error when attemp...

My KanguruClone HD is returning a "SRC 5000" error message.The KanguruClone HD generally returns a "SRC 5000" error when one or more of your hard drives is faul...

How fast can the KanguruClone HDD Duplicator SATA make duplications?The KanguruClone is one of the fastest hard drive duplication systems on the market. The fol...

The Advanced Setup menu provides you with extra options and operations for the advanced user. The Advanced Setup can be accessed through the Setup Menu. From th...

A Device Configuration Overlay (DCO), is a partition on the hard drive that is not normally visible to an operating system. The DCO can report to the system tha...

Device Info allows you to view information about any hard drives currently connected to the duplicator. To view device information: 1. From the Advanced Setup M...

The Host Protected Area (HPA), sometimes referred to as the Hidden Protected Area, is a partition on the hard drive that is not normally visible to an operating...

The Load Full Image option allows you to control how image files are saved to a Storage Center during a Load operation. Tap the RUN button to change this option...

The Max UDMA Mode option allows you to configure the maximum transfer speed allowed. Tap the RUN button to change this option. The Max UDMA Mode can be set as 0...

The Mobile Clone has a built-in capacity check function which will check the capacity of the Source hard drive and the Target hard drive(s) during Full or Brief...

Set to Default allows you to restore all settings back to their factory default values. To reset your duplicator to its original default configuration: 1. From...

The Skip Read Error option allows you to enable or disable error skipping during Full, Brief, and Resize modes. Tap the RUN button to change this option. D...

System Info allows you to view information regarding your duplicator’s firmware version and build. To view the system information: 1. From the Advanced Se...

Total Copy Count keeps track of the total number of successful and unsuccessful duplications produced by the system. This is a running count that includes all c...

The Update Firmware function allows you to upgrade your Kanguru Hard Drive Duplicator to the latest firmware version. To update your firmware: Contact Kanguru...

Before performing a duplication, take a moment to define the SET COPY and SET COMPARE options under the Setup Menu. These options will tell the duplicator how t...

Using a Source HDD as the Source is the simplest and most convenient way to perform the duplication process. IMPORTANT! Connect your Source HDD on the side labe...

The Kanguru Mobile Clone hard drive duplicator allows you to turn a standard hard drive into a Storage Center. You can load images of your Source HDDs directly...

Now that you have loaded an image file on the Storage Center: 1. From the Main Menu, hold the SET button to enter the Setup Menu. 2. From the Setup Menu, tap th...

First you need to format a hard drive as a Storage Center: From the Main Menu, hold the SET button to enter the Setup Menu. From the Setup Menu, tap the SET bu...

Once you have formatted a hard drive as a Storage Center, you can load images of your Source HDDs to the Storage Center. To load a Source HDD image to the Stora...

The Error Code List can give you some information to help you understand any problems that occur during duplication. Error Code Problem S Source read error...

Question Answer Do Target hard drives have to be the same capacity as the Source? Same Brand? If you select Full copy or Brief copy, the Target hard drive...

The Main Menu allows you to select which mode you can use with Source and Target drives connected to your Kanguru Mobile Clone. Tap the SET button to navigate...

Brief mode performs actions only the sectors that contain data and skips any blank sectors (including information hidden in sub channels). This mode is commonly...

Erase deletes all information on any hard drive connected to the side of the duplicator labeled TARGET. Data is erased by writing zeros into each sector on the...

Full mode performs operations sector by sector from the Source to the Target. This mode is commonly the slowest mode and it supports all major file system form...

Load allows you to store an image of a hard drive to a Storage Center. A Storage Center is a hard drive that has been formatted to store hard drive images. The...

Resize mode is used to copy between Source and Target drives of different capacities. Resize copy supports the following file systems: FAT, FAT32, NTFS. Note: I...

Verify will check that all sectors are readable on the drive connected to the side of the duplicator labeled TARGET. If a hard drive fails duplication, you shou...

Although the data is removed through the Erase operation, the data may still be retrievable with the right tools. The Wipe feature allows you to perform a disk...

The Setup Menu provides you with options and operations for the user. To enter the Setup Menu, from the Main Menu hold the SET button. Once you have entered th...

The BTN. SOUND option allows you to enable or disable the audible tone that sounds when you tap or hold a button. Tap the RUN button to change this option&rsquo...

DEL IMG FILE is used for deleting an image file that has been saved to a Storage Center. To delete an image file: From the Setup Menu, tap the SET button to n...

File System is used for selecting the file system that the Storage Center is in when utilizing the Storage Center feature. Note: If your Storage Center was cre...

The Format Source operation allows you to format a hard drive as a Storage Center. Storage Centers can be used to store hard drive images for convenient access...

SEL IMG FILE is used for selecting an image file that has been saved to a Storage Center. To select an image file: From the Setup Menu, tap the SET button to...

The SET COMPARE option allows you to enable or disable the Compare operation. Tap the RUN button to change this option’s setting. The Compare operation is...

The SET COPY option allows you to enable or disable the Copy operation. Tap the RUN button to change this option’s setting. Disabled Full, Brief, or R...

The Mobile Clone will not start or there is no display on the LCD screen. The power cable is damaged or not connected securely. The voltage of the outlet the...

How do I resize the contents from a Source drive to Target drives of a larger capacity?Certain Kanguru Clone HD Duplicator models include a Resize copy feature...

Can I use the Kanguru mini Clone (KCLONE-1HD-SATA) to copy the contents of my source drive to a larger capacity target hard drive?The Kanuru miniClone cannot na...

KanguruClone HD SATA Pro duplicators (models: KCLONE-7HDS-PRO, KCLONE-15HDS-PRO, KCLONE-23HDS-PRO) running firmware version 6.10 or later have the ability to c...

Can I use the Kanguru Duplicator's Disk Wipe function to securely erase the data off of my SSDs or flash drives?A recent study finds that approved methods for s...

Multi-pass, over-writing is an acceptable method for securely erasing data on hard drives. The problem with over-writing data on SSDs is that most tools cannot...

How do I tell whether my Kanguru Clone Hard Drive Duplicator has a large or small LCD?IDE models of Kanguru Clone Hard Drive Duplicators (part numbers: KCLONE-4...