KRMC On-Premise Knowledge Base

7 Docs

How to Upgrade Your KRMC 8 to a New Virtual Appliance

Last Updated: 12th February, 2026

KRMC v8.x updates are provided either as application patches that can be applied to existing installation or appliance updates that are powered up as a new appl...

Important KRMC Enterprise and PHP Announcement

Last Updated: 12th February, 2026

This article is applicable to the following KRMC Enterprise versions: KRMC Enterprise 4 KRMC Enterprise 5 KRMC Enterprise 6 KRMC Enterprise 7 Kanguru is annou...

KRMC 8 Internal Server Error when changing Contact Information

Last Updated: 12th February, 2026

When using KRMC 8.1.5 you may experience an Internal Server Error when attempting to Update or Sync contact information for a drive on your Devices List. If yo...

KRMC 8 Office365 Email Settings

Last Updated: 12th February, 2026

KRMC 8 requires a connection to an email server. This requirement is so features such as Self-Service Password Manager and Forgot Password (at KRMC login scree...

Replaced Signed Certificate on KRMC 8

Last Updated: 12th February, 2026

KRMC Enterprise provides the ability to apply your own signed certificate to your KRMC console. Replacing the self-signed certificate with your own certificate...

Update KRMC 8 via Patch

Last Updated: 12th February, 2026

To update a KRMC 8 server using a patch you will need the following: Super Administrator access to KRMC The KRMC update patch Please know that we always recom...

Use UKLA to Register Defender to KRMC Enterprise

Last Updated: 12th February, 2026

To use this guide, you must have access to the following item: KLA version 3.3.0.6 or newer At least one Defender drive utilizing the latest version of the KDM...